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STRATEGY
Financial Measurement Limitations
Performance Measurement System
Reasons why strategic plans fail
PHILOSOPHY OF BUSINESS
BOARD
Define and Take Inventory
Define the Board’s Role
Measure How Well the Board Fulfills Its Role
Raise the Bar and Provide Support
Recreate Your Meeting
Revamp your information format
Change your norms
Deal with the Lump under the Carpet
CEO
Leadership Model
Long vs. Short Term
The performance management
Setting Expectations
Monitoring and Measuring Performance
Taking Action
Why CEO's fail
EVA